Can a Tenant File an Application at the LTB Online and Attend the Hearing by Phone or Video in Ontario?
Yes. Tenant applications T1, T2, T5 and T6 can be completed and filed through the Tribunals Ontario Portal, and most other LTB applications can be filed by email with online payment, or sent by mail or courier. Filing these tenant applications through the Portal costs $48 instead of $53, fees are non-refundable, and a Fee Waiver Request form is available. Landlord applications such as the L1, L2, L3, L9 and L10 can also be filed through the Portal.
LTB hearings are virtual (by Zoom video or by telephone), written, or in person, and in-person hearings are scheduled only on approved accommodation requests. Parties should join at least 15 minutes early.
To change from a written or electronic hearing, a party must show that an in-person hearing is needed for a Human Rights Code-related need, or that an electronic hearing would likely cause significant prejudice and an unfair hearing. Portal users can also use the Online Dispute Resolution tool while they wait. Processes and fees are being updated, so confirm the current details before you file.
Key takeaways
- Tenant applications T1, T2, T5 and T6 can be completed and filed through the Tribunals Ontario Portal.
- Filing a T1, T2, T5 or T6 costs $48 through the Portal instead of $53, and a Fee Waiver Request form is available.
- LTB hearings are virtual (Zoom video or telephone), written, or in person, and in-person hearings are scheduled only on approved accommodation requests.
- To change from a written or electronic hearing, a party must show a Human Rights Code-related need for an in-person hearing, or that an electronic hearing would likely cause significant prejudice and an unfair hearing.