Last updated October 2026. Treadstone Law is licensed by the Law Society of Ontario.
Treadstone Law (“we”, “us”) is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and our professional obligations to the Law Society of Ontario.
We collect only what we need to provide legal services and operate this website:
Your information is used to open and manage your file, communicate with you, meet our legal and regulatory obligations, and improve our services. When you submit a form on our site, we keep a secure internal copy of your submission (in addition to the email it generates) so we can reliably respond to you and maintain our records; these copies are stored on our website host's private storage. We do not sell your personal information — ever.
Files and documents are stored using 256-bit encryption in access-controlled systems. When our client portal launches, communications through it will be encrypted in transit and at rest. Access is limited to the staff working on your matter.
When you submit a question through Ask a Lawyer, we use Claude, an AI assistant built by Anthropic, through our own private tools to help prepare a first draft of a reply and, where appropriate, a general-information version for the website. Claude only ever sees the question you submit — it has no access to your file, our other clients’ information, or anything else in our systems.
Every draft is reviewed, edited, and approved by a member of our team before anything is sent to you or published. No AI-drafted content ever reaches you or the website without a human review.
Your question and our reply are stored securely in Vercel’s private file storage (not a public database) until your question is answered. We plan to delete them automatically once answered; until that automated process is built, we clear answered questions manually on a regular basis.
With your consent, we may publish an anonymized, general version of your question and our answer to help others with similar questions — your name, contact details, and any identifying specifics are removed first. You can tell us not to when you submit your question.
You may request access to, or correction of, the personal information we hold about you. To make a request, or to ask a privacy question, contact our Privacy Officer at privacy@treadstonelaw.ca.
This site uses cookies for essential functionality, for analytics and, unless you opt out, for advertising (see below). You can disable cookies in your browser; some features may not work as intended.
For website analytics we use Plausible, a privacy-friendly, cookieless service that measures aggregate traffic only — it does not use tracking cookies and does not collect any personal or identifiable information.
We also use Google Analytics 4 to understand how visitors find and use the site. Google Analytics may set cookies and process usage data (such as pages viewed, approximate location, device type, and referral source) on our behalf; we do not use it to identify you personally. You can review Google’s Privacy Policy, install the Google Analytics opt-out, or block analytics cookies in your browser. Google Analytics measures visits for every visitor, including in Quebec and California before you choose Accept; Cookie settings controls advertising, not Google Analytics. We also use it to advertise on Google, as described in Advertising on Google, below.
We advertise on Facebook and Instagram. To see which of our ads work, and to show our ads to people who have visited our website, we use the Meta Pixel, a tool from Meta Platforms, Inc., and Meta’s Conversions API.
What the pixel collects. When the pixel runs, your browser sends Meta the address of the page you are viewing, the page you came from, the date and time, your browser and device type, and your IP address. Meta may set cookies (such as _fbp) and may connect this information to your Facebook or Instagram account if you have one. Page addresses show which of our pages you visited. The pixel also tells Meta which area of law a page is about (for example, family law), so we can show ads on that area to people who read about it. It tells Meta when you open our pages for starting a file, booking a call, contacting us or requesting a consultation, and when you send us a form or book a call and which form it was, but not what you wrote. Meta may connect this to your Facebook or Instagram account. Meta handles this information under its own privacy policy. Meta may store and process this information outside Quebec and Canada, including in the United States.
When you send us a form. If advertising cookies are on for you (see Your choices), the pixel and our server tell Meta that your visit led to an inquiry or a booked call, so we can see which ads bring people to us and stop showing our ads to people who have already contacted us. Our server’s message contains only the type of event, a reference matching the pixel’s, Meta’s own cookie identifiers, your IP address, your browser type, our website’s address and the time. We send nothing if you opted out, if Meta’s cookie is not in your browser, or if you are in Quebec or California (or we cannot tell your location) and have not chosen Accept.
What we never share with Meta. The pixel does not run on our sign-in, admin, client portal or file-status pages. It does not read anything you type into a form on our site. We never give Meta your name, email address, phone number, what you wrote to us, or the details of your matter.
Which ad brought you. If you arrive through one of our ads or a tracked link, we remember that link’s campaign tags for the rest of your visit and keep them with any form you send us, so we know which campaigns work. We keep this record ourselves and do not send it to Meta with your form (the pixel, where it runs, does see the address you arrived on, as described above).
How long. We use it to reach people who visited our site within the last 180 days. Meta keeps the information as its privacy policy describes.
Your choices. In most places the pixel runs unless you opt out. In Quebec and California, and where we cannot tell your location, it runs only if you choose Accept. If your browser sends a Global Privacy Control signal, we treat it as opting out, unless you turn advertising cookies on in Cookie settings. You can change your choice at any time with Cookie settings at the bottom of every page; turning advertising cookies off stops the pixel and removes its cookies from your browser. You can also manage the ads you see in your Facebook ad preferences and block cookies in your browser.
We also advertise on Google: in Google Search, on YouTube, and on other websites that show Google ads. To show our ads to people who have visited our website, and to see which ads work, we use Google Analytics (described above) with Google Ads, both services of Google LLC.
What Google receives when advertising is allowed. Google Analytics may use the pages you visit on our site, and the area of law a page is about (such as family law or real estate), to place you in groups of visitors we can show our ads to. Google may set advertising cookies (such as _gcl_au) and may connect this information to your Google account if you are signed in. Google Analytics also counts whether a form was sent, which tells us which Google ads bring enquiries. Google may store and process this information outside Quebec and Canada, including in the United States, and handles it under its own privacy policy.
What we never share with Google. Google advertising is off on our sign-in, admin, client portal and file-status pages. We never give Google your name, email address, phone number, what you wrote to us, or the details of your matter.
How long. Google keeps visitors in our advertising lists for up to 540 days after their last visit. Google Analytics keeps detailed visit data for 2 months and visitor-level data for up to 14 months. Google’s advertising cookies last up to 90 days. Google keeps the information as its privacy policy describes.
Your choices. The same choice covers Meta and Google. In most places Google advertising is on unless you opt out. In Quebec and California, and where we cannot tell your location, it is on only if you choose Accept. If your browser sends a Global Privacy Control signal, we treat it as opting out, unless you turn advertising cookies on in Cookie settings. Turning advertising cookies off in Cookie settings stops our site sending your visits to Google for advertising and removes the Google advertising cookies it set; lists you already joined lapse within 540 days. You can also manage the ads you see in Google’s My Ad Center.
Questions about this, or a request about your information: privacy@treadstonelaw.ca.