The situation
Gabriela had spent fourteen years as a sales director for a packaging distributor, hitting quota year after year while watching other people build businesses on the side. Her spouse, Lan, worked as a professional engineer with a stable income and a low appetite for risk, which had kept the couple's ambitions in the planning stage for most of a decade. That changed when Gabriela's former manager, Hua, mentioned over dinner that he was ready to retire and sell the four locations of a quick-service sandwich franchise he had built up over sixteen years across the Brampton area.
Hua's asking price was about $3,400,000 for all four locations together, covering leasehold improvements, kitchen equipment, inventory, and — the largest component by far — the goodwill built into four established, profitable stores with steady repeat customers and trained staff already in place. The four locations together generated earnings before interest, tax, depreciation and amortization of roughly $700,000 a year, and Hua was prepared to stay available by phone for a few months after closing to help with the handover. Gabriela and Lan had enough saved, combined with financing they had lined up through their bank, to make the number work — on paper. They came to Treadstone Law once they had a signed letter of intent, expecting a fairly straightforward purchase agreement.
The problem
Buying an existing franchise location is not the same as buying an independent small business, and the difference sits almost entirely in a document neither party had put much weight on: the franchise agreement itself, and the franchisor's separate consent to the transfer. Every franchise system reserves the right to approve — or refuse — a change of ownership, and that approval routinely comes with conditions the buyer and seller negotiate around each other without ever pricing in.
Reviewing the franchise agreements for all four locations turned up two costs that had never been mentioned in the letter of intent or factored into the $3,400,000 figure. First, the franchisor charged a transfer fee on every location that changed hands, payable by whichever party the agreement designated — and in this system, it fell to the buyer. At roughly $25,000 per location, that came to about $100,000 across the four stores, due to the franchisor directly and separate from anything paid to Hua.
Second, and more disruptive, the franchisor required at least one new owner to complete a mandatory initial certification program before taking over operations — in this case a six-week, in-person training course run out of the franchisor's regional training centre, with an additional fee of roughly $15,000. For an independent business, a new owner can typically learn the ropes on the job. A franchise system exists to guarantee a consistent customer experience across every location bearing its name, and it protects that consistency by requiring every new operator to be trained and certified before the transfer completes — regardless of how experienced the buyer already is in the industry. Gabriela, who intended to leave her sales role to run the stores day to day, would need to take the full six weeks away from her existing job before closing could even happen, on top of the $15,000 fee itself.
Taken together, the transfer fees and training requirement added roughly $115,000 in direct costs the buyers had not budgeted for, plus weeks of lost income during the training period that neither side had discussed. None of this appeared in the letter of intent, because neither Gabriela, Lan, nor Hua had read the franchise agreements closely enough to notice — Hua had signed his original agreements a decade and a half earlier and had never transferred a location before, and the letter of intent had been drafted around the number the two of them had informally agreed on as friends.
What we did
- Obtained and reviewed all four franchise agreements before drafting the purchase agreement. Rather than working from the letter of intent's headline price, we requested the current franchise agreements for each location directly from Hua and confirmed the transfer conditions, fees, and consent requirements attached to each one. Franchise agreements are renewed and amended over the years, and it is common for older locations in the same system to carry slightly different terms than newer ones — in this case, one of the four locations carried a higher transfer fee than the other three under an amendment signed several years after the original agreement.
- Contacted the franchisor early to confirm consent requirements in writing. Most franchise agreements make the transfer conditional on the franchisor's approval of the incoming owner, which can include a credit check, an interview, and confirmation that the buyer meets the system's financial and operational standards. We initiated that approval process well before the purchase agreement was finalized, so the couple's eligibility to take over — and the exact fees and training the franchisor would require — were confirmed facts rather than open questions once the deal was signed.
- Renegotiated the purchase price to reflect the newly identified costs. With the $100,000 in transfer fees and $15,000 training fee now documented, we went back to Hua's side with the real, total cost of the transaction rather than treating $3,400,000 as fixed. The parties settled on a purchase price of about $3,270,000 — a $130,000 reduction that effectively had Hua absorb the franchisor's transfer and training costs rather than leaving them as a surprise on top of the agreed price. Because Hua was motivated to retire on a predictable timeline and had not accounted for these costs either, he preferred a lower net price with a clean, timely close over holding firm on the original number and risking delay.
- Built the training period into the closing timeline. Instead of scheduling closing for a fixed date and hoping Gabriela's certification finished in time, we structured the purchase agreement so that closing was conditional on her completing the franchisor's training program, with a target closing window built around the six-week course. This avoided a scenario where the parties were contractually bound to close on a date Gabriela could not actually meet.
- Reviewed the four commercial leases for assignment and renewal terms. Each location operated from a separate leased premises, and each lease needed to be assignable to the new ownership entity without triggering a landlord's right to terminate or renegotiate on a change of tenant. We confirmed assignment provisions and secured landlord consent for all four leases ahead of closing, and flagged that two of the four leases were approaching their renewal dates within eighteen months, so Gabriela and Lan went into the deal aware of upcoming negotiations rather than discovering them after taking over.
- Documented the purchase price allocation for tax purposes. With four locations and a mix of equipment, leasehold improvements, inventory, and goodwill, we negotiated a specific allocation of the purchase price across those categories, agreed in writing with Hua, so both sides' tax filings under the Income Tax Act would be consistent rather than mismatched after the fact.
The outcome
The deal closed at the renegotiated price of about $3,270,000, with the franchisor's transfer approval, Gabriela's certification, and landlord consent on all four leases all confirmed before the closing date rather than chased afterward. Gabriela completed her six-week training program on the revised schedule and took over day-to-day operations shortly after, with Hua available for a transition period as originally planned. Lan kept working as an engineer, providing steady income and financial stability while the couple absorbed the adjustment period of running four locations at once.
Because the transfer fees and training costs had been identified and negotiated into the price before the agreement was signed, the couple closed with a clear picture of their total cost of acquisition rather than discovering a six-figure shortfall partway through the process — the kind of gap that, discovered late, tends to either collapse a deal or force a buyer to close anyway on worse financing terms than planned. Eighteen months later, all four locations remained under the same ownership, and the two leases approaching renewal were negotiated on terms the couple had budgeted for well in advance, having gone into the purchase already aware they were coming.
What you can learn from this
- A franchise resale is not just a purchase between buyer and seller — the franchisor is effectively a third party to the deal, with its own consent requirements, transfer fees, and often a mandatory training program for the incoming owner. Read the franchise agreement, not just the letter of intent, before agreeing on a price.
- Transfer fees and training costs can run into six figures across multiple locations and are easy to miss when a deal is negotiated informally between people who know each other. Get these numbers in writing from the franchisor early, and factor them into the purchase price rather than treating them as an afterthought.
- If a mandatory training program will take a buyer away from other income for weeks, build that timeline into the closing conditions rather than committing to a fixed closing date you may not be able to meet.
- Where a business operates from leased premises, confirm assignment rights and landlord consent for every location before closing — and check how soon each lease comes up for renewal, so you are not caught off guard shortly after taking over.
- Document how the purchase price is allocated across equipment, leasehold improvements, inventory, and goodwill in the agreement itself, so both parties' tax filings agree with each other from the start.
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