How to Fill Out and File an LTB Application in Ontario

If you are searching for LTB application help, you probably have a dispute with a landlord or tenant and are unsure which form to use, how to file it, and what happens next. The right form depends on the kind of dispute and on who you are.

This guide walks through the practical steps. It does not replace the LTB's own form instructions, which you should read for each form.

Step 1: Work out what you are asking for

Before you pick a form, write down in one or two sentences what you want the LTB to decide, who the parties are, and what happened and when. Confirm the right form in the LTB's instructions or with a lawyer, because using the wrong one can cause delay.

First, check that the Residential Tenancies Act applies to your rental at all. It does not apply if the tenant must share a kitchen or bathroom with the owner or the owner's family members.

Step 2: Choose how to file

The Tribunals Ontario Portal can be used to submit applications, check file status, upload evidence and see whether an order has been issued. It is encouraged for L1, L2, L3, L4, L9, L10, T1, T2, T5, T6, C1 and C2.

Step 3: Fees and serving the other side

The filing fee for a Request to Review an Order is $58. For any other form, check the current fee with the Landlord and Tenant Board (LTB) before you file, since how this applies depends on your situation.

How you need to get the hearing papers to the other side depends on your situation, so it is worth confirming with a lawyer. The permitted methods and timing are set out in the LTB's instructions for your form. Follow them closely and keep proof of what you did and when, since a problem with service can hold up your hearing.

Step 4: Prepare your evidence

Under Rule 19 of the LTB Rules of Procedure, a party's evidence must be disclosed 7 days before the hearing and responding evidence 5 days before, unless the LTB orders otherwise. A party who does not comply may be barred from relying on that evidence. Filing evidence does not make it admissible; the Member decides.

Hearing evidence can be emailed to LTB.Evidence@ontario.ca with the file number and hearing date in the subject line, or uploaded through the Tribunals Ontario Portal.

• Lease and any notices given or received
• Rent records, receipts or bank statements
• Photos, emails and text messages with dates
• A short list of the points you want to prove

What happens after you file, and what to do next

Hearings for L1 and L9 applications are scheduled about 3 months out, and most other types 5 to 7 months out. Most decisions issue within 30 days of the hearing. Wait at least two months after filing before checking status, and email LTB@ontario.ca if there is no order 60 days after the hearing. These times were stated by the LTB earlier and may have changed.

• Confirm the correct form and read its instructions.
• File through the portal, in person or by mail.
• Serve the other side as the instructions require and keep proof.
• Disclose your evidence on time.
• Call the LTB for information at 1-888-332-3234 or 416-645-8080; staff cannot give legal advice.
• Ask about free help from the Advocacy Centre for Tenants Ontario or the Landlord Self-Help Centre.

Frequently asked questions