The situation
James worked as an insurance adjuster, spending his days assessing collision damage and estimating repair costs for a national insurer. David taught elementary school. Years earlier the two of them had bought a small Brantford auto body shop as a side venture, gradually building it into one of the better-run shops in the area — a loyal base of insurance-referral work, a small crew of technicians, and a reputation neither of them wanted to risk. After a decade of running it around their day jobs, they decided it was time to sell.
A buyer, Abena, came forward with an offer in the middle of the roughly $750,000 to $2,000,000 range typical for an established shop of its size, based on a multiple of its reported annual profit. James and David signed an agreement of purchase and sale with a due diligence condition attached, giving Abena a defined window to investigate the business before the deal became binding. They came to us not to run that investigation — that was Abena's lawyer's job — but to make sure nothing sitting quietly in their own file would surface partway through the sale and cost them the deal.
What due diligence found
Selling a business is different from selling a house in one important way: the seller isn't just handing over an asset, they are also making formal, written promises about what liabilities do and do not come with it. Before Abena's lawyer had a chance to run independent searches of their own, we ran a search of court records in the jurisdictions where the shop and its two owners had operated, looking for any litigation that hadn't yet been accounted for in the draft agreement.
The draft already contained the representation any agreement for a business like this would carry: a statement that there was no litigation pending or threatened against the business or against its owners personally in connection with it. James and David were confident in that statement when the draft first circulated. The search told a different story. A statement of claim had been filed against the two of them personally, in their capacity as the shop's operators, roughly eight months earlier. A former customer alleged that repair work performed on their vehicle had been done improperly, leading to a mechanical failure and a subsequent accident, and was seeking damages in Small Claims Court. Neither partner had connected it to the deal — the claim had arrived at the shop's old mailing address during a busy stretch, gotten set aside, and never made it onto anyone's radar as something the sale documents needed to address.
The dollar amount at stake was modest against the size of the deal. The real exposure was that a representation they were about to sign was no longer accurate, and that a buyer's lawyer who found the claim independently — which any competent search would have — would have every reason to treat it as a warning sign about the rest of the file, on top of whatever leverage the discovery itself would hand them at exactly the point in the deal where James and David could least afford to lose it.
What we did
- Brought the claim to James and David immediately. We flagged the search results the same day they came back, rather than waiting for a scheduled check-in, so they understood the representation in the draft agreement no longer matched reality before it went any further.
- Got a full account of the claim's status. We asked for the statement of claim itself, any defence that had been filed, and correspondence with the shop's insurer, to understand whether the claim was likely to be covered and how far it had already progressed. That mattered for sizing the risk realistically rather than guessing at it.
- Corrected the representation before it was signed as final. Rather than let an inaccurate statement go into a binding agreement, we revised the litigation representation to accurately disclose the claim, with the specifics set out in a schedule, so the sellers were not making a promise they could not keep.
- Structured the sale as an asset transaction with a defined exclusion. The agreement provided for Abena to acquire the shop's equipment, customer lists, lease, and goodwill directly, rather than shares in the existing corporation. That kept the corporate entity — and the pending claim tied to it — with James and David to wind down themselves, rather than passing to Abena by default.
- Negotiated an indemnity specific to the claim. James and David agreed to defend and cover any liability arising from the disclosed lawsuit, so Abena would not be exposed even indirectly through disruption to the business or a related claim naming the shop going forward.
- Agreed to a holdback in trust to back the indemnity. A portion of the sale proceeds, corresponding to a reasonable estimate of the claim's potential exposure, was held back in our trust account rather than paid out at closing, giving Abena a practical, funded source of recovery instead of only a promise on paper.
The outcome
The deal closed roughly six weeks after the litigation search flagged the claim, on the asset-sale structure with the corrected representation, indemnity, and holdback in place. Abena's own lawyer, presented with a fully disclosed and well-documented issue rather than one they had to hunt down themselves, accepted the arrangement without pushing for any further price concession. The purchase price itself did not move; the allocation of risk did.
The Small Claims Court matter settled roughly four months after closing for an amount well within the range the holdback had been sized to cover. James and David paid it directly from the escrowed funds, and the shop — now under Abena's ownership — was never drawn into the dispute or named as a party, since it had been structured out of the deal from the start. James and David walked away from the business they had built with the sale price they had negotiated largely intact, having avoided the far more expensive alternative: a buyer's lawyer finding the claim first, treating it as a sign the rest of the file needed re-checking, and using the discovery as leverage at the worst possible moment in the negotiation.
What you can learn from this
- Running your own litigation search before listing a business, rather than waiting for a buyer's lawyer to run one, lets you get ahead of a claim you may have genuinely forgotten about — and getting ahead of it preserves far more control than being confronted with it later.
- If a fact behind a signed representation turns out to be wrong, correct the representation before it becomes binding. Leaving an inaccurate promise in a signed agreement is a far bigger problem than the underlying claim usually is.
- Structuring a sale as an asset deal can keep a corporation's existing liabilities with the entity itself, provided the agreement is drafted to exclude them explicitly rather than relying on the structure alone.
- An indemnity backed by a holdback in trust gives a buyer a practical, funded remedy for a disclosed risk, which is often what actually persuades them to proceed rather than walk away or demand a large price cut.
- Disclosing a problem to the other side before they find it themselves preserves negotiating leverage. A buyer who has to hunt for a hidden liability reacts very differently than one who is told about it upfront.
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