- A personal services business (PSB) exists, broadly, when an individual performs services through a corporation but would — if the corporation didn't exist — reasonably be regarded as an…
- CRA and the courts weigh the same factors used generally to distinguish employees from independent contractors: - Control — who directs how, when, and where the work gets done -…
- A corporation that would otherwise look like a PSB can escape the label in two situations: 1.
Many Ontario consultants and contractors incorporate expecting an automatic tax win. Sometimes it works out that way — and sometimes the Canada Revenue Agency looks at the arrangement and decides the corporation is not really running a business at all. When that happens, the corporation can be reclassified as a personal services business, and most of the tax advantage of incorporating disappears.
This is one of the more misunderstood corners of Ontario corporate tax planning. The label doesn't turn on how the paperwork is written; it turns on the substance of the working relationship. Understanding the test — and its narrow exceptions — matters before you incorporate, not after CRA reassesses you.
What Makes a Corporation a "Personal Services Business"?
A personal services business (PSB) exists, broadly, when an individual performs services through a corporation but would — if the corporation didn't exist — reasonably be regarded as an employee of the person or company paying for those services. CRA calls this person an "incorporated employee."
The corporation is real. The contract is real. But if the working relationship looks like employment in substance, the Income Tax Act treats the income the same way it would treat a disguised employment arrangement, regardless of the corporate wrapper around it.
The Test Looks at Substance, Not Labels
CRA and the courts weigh the same factors used generally to distinguish employees from independent contractors:
- Control — who directs how, when, and where the work gets done
- Ownership of tools — who supplies the equipment and workspace
- Chance of profit / risk of loss — whether the corporation can genuinely profit or lose money on the engagement, beyond simply being paid for hours worked
- Integration — how deeply the individual is woven into the payer's organization (a company email address, attendance at staff meetings, ongoing supervision)
No single factor decides the outcome. CRA looks at the whole relationship, and a written independent-contractor agreement doesn't override what actually happens day to day.
The Narrow Exceptions
A corporation that would otherwise look like a PSB can escape the label in two situations:
- It employs more than a small number of full-time staff throughout the year in the business — a bright-line employee-count test built into the Income Tax Act.
- It provides services to a corporation associated with the payer rather than to an arm's-length client.
Outside these two exceptions, a single incorporated consultant working long-term for one client, under that client's day-to-day direction, is squarely in PSB territory.
Why the Label Is Expensive
PSB status strips away the two things that make incorporating attractive for a small operating business:
| Ordinary Active Business | Personal Services Business | |
|---|---|---|
| Small business deduction | Available on qualifying income | Denied |
| General rate reduction | Available | Denied |
| Deductible expenses | Broad range of business expenses | Limited to roughly what an employee could claim |
| Effective corporate tax rate | Lower, favourable rate | Higher than even the general corporate rate |
The combined effect is a corporation that pays more tax on that income than a genuine small business would, while also losing most of its expense deductions. Confirm current federal and Ontario corporate rates with your accountant before relying on any specific figure — they change and this article won't quote them.
Situations That Raise PSB Risk
Watch for these patterns, which don't guarantee PSB status but tend to attract CRA's attention:
- [ ] One client accounts for essentially all of the corporation's revenue, year after year
- [ ] The client sets your hours, location, and supervises your day-to-day work
- [ ] The client provides your laptop, software licences, or workspace
- [ ] You were an employee of the same organization immediately before incorporating
- [ ] You have no realistic ability to profit beyond being paid for time worked
- [ ] You function like part of the client's internal team rather than an outside vendor
Reducing the Risk
- Build and maintain more than one client relationship where possible
- Negotiate contract terms that preserve genuine independence over methods and schedule
- Own and use your own equipment and tools where practical
- Keep records that document the business risk you actually carry
- Have a professional review the relationship periodically, especially before renewing a long single-client engagement
Frequently asked questions
If I only have one client right now, does that automatically make my corporation a PSB?
Not automatically. A single-client relationship raises the risk, but CRA and the courts look at the whole relationship — control, tools, risk of loss, and integration — not client count alone.
Can CRA reclassify my corporation as a PSB years after the fact?
Yes, on audit or reassessment, within the normal reassessment period that applies to your corporation. This is why documenting the working relationship as it evolves matters, not just at the outset.
Does PSB status affect only my corporation's tax, or my personal tax too?
Primarily the corporation's tax position and its available deductions. If CRA reassesses the corporation, additional tax, interest, and possibly penalties can follow depending on the facts.
Does being classified as a PSB mean I was misclassified as a contractor generally?
Not necessarily the same question. PSB status is a corporate income tax classification; worker classification disputes between an individual and a payer are a related but separate issue, though they draw on similar factors.
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