- A parenting coordinator (PC) is a neutral professional — often with a mental health or family law background — hired to help two parents implement and manage an existing parenting order…
- An arbitrator is a private decision-maker parents hire to resolve a dispute the way a judge would, but outside the court system.
When two parents can't agree on the day-to-day mechanics of a shared parenting arrangement — or on a bigger dispute their existing agreement never anticipated — going back to court every time is slow and expensive for everyone, including the child caught in the middle. Two private, out-of-court options exist to break that cycle: parenting coordination and arbitration.
They sound similar, get lumped together in conversation, and are genuinely easy to confuse — but they solve different problems. Understanding the difference between a parenting coordinator and an arbitrator before you commit to either one matters, because switching mid-dispute is disruptive and the two roles carry very different authority.
This guide breaks down what each professional actually does, what they can and can't decide, and how to think about which process fits your situation.
What a Parenting Coordinator Does
A parenting coordinator (PC) is a neutral professional — often with a mental health or family law background — hired to help two parents implement and manage an existing parenting order or agreement day to day. A PC doesn't rewrite your parenting plan; they help you live inside the one you already have.
Typical parenting coordination work includes:
- Interpreting an ambiguous clause in a parenting plan, such as what counts as a "reasonable" pickup window
- Resolving short-notice scheduling conflicts before they become a crisis
- Helping parents communicate about routine decisions like extracurricular activities or medical appointments
- Coaching parents through recurring friction points before they escalate into litigation
Depending on what the parents agreed to in their parenting coordination contract, a PC's role can stay purely facilitative — helping parents reach their own decision — or extend to making a binding decision on a specific, limited issue if the parents stay stuck. That decision-making authority exists only because the parents agreed in writing to grant it; it isn't an automatic power that comes with the title.
What a Family Arbitrator Does
An arbitrator is a private decision-maker parents hire to resolve a dispute the way a judge would, but outside the court system. Unlike a parenting coordinator, an arbitrator isn't limited to implementing an existing arrangement — parents can arbitrate the underlying issues themselves: what the parenting schedule should be, how decision-making responsibility should be divided, or even property and support questions, depending on what they agree to submit.
Family arbitration in Ontario operates under specific legal safeguards before an arbitrator's decision (called an "award") can be enforced like a court order. In practice, that generally means:
- Independent legal advice for each party before agreeing to arbitrate
- Screening for family violence or a significant power imbalance between the parties
- An arbitrator who applies Canadian law and follows a recognized process
Once those requirements are met, an arbitration award is legally binding in the same way a court order is — a significant difference from most parenting coordination decisions, which stay narrow by design.
Side-by-Side: Parenting Coordinator vs Arbitrator
| Parenting Coordinator | Arbitrator | |
|---|---|---|
| Role | Helps implement an existing plan | Decides a live, unresolved dispute |
| Typical issues | Day-to-day scheduling, interpretation, communication | Parenting schedule, decision-making responsibility, support, property |
| Decision-making power | Limited, only if the parents agreed to grant it | Full authority over the issues submitted to arbitration |
| Process | Ongoing, informal, relationship-based | Structured, hearing-based, closer to a mini-trial |
| Outcome | A narrow ruling (if authorized) or a facilitated agreement | A binding award enforceable like a court order |
| Best suited for | Recurring friction over an arrangement that basically works | A genuine, unresolved dispute needing a final answer |
How You End Up With Either One
Neither a parenting coordinator nor an arbitrator gets involved on their own initiative — both require the parents' agreement to participate, usually set out in a written contract, a clause in a separation agreement, or, less commonly, a court order that directs the parties toward one process or the other. Choosing between them is itself a decision worth getting legal advice on, since it shapes what kind of disputes you can bring back to that person later.
Which One Fits Your Situation
- If your parenting plan is fundamentally workable but keeps generating small day-to-day friction, parenting coordination is usually the better fit — it's built for an ongoing relationship, not a one-time ruling.
- If you and the other parent disagree on something foundational — the schedule itself, where the child should primarily live, or how a major decision should be made — arbitration is built to produce a final, binding answer.
- Some separation agreements build in both: parenting coordination for the day-to-day, with a defined path to arbitration if a dispute proves too significant for the PC's limited authority.
Frequently asked questions
Can a parenting coordinator change my parenting schedule?
Generally, no — a PC's role is to help you operate within your existing schedule, not to rewrite it. Changing the schedule itself usually falls outside a PC's mandate unless the parties agreed to unusually broad authority.
Is an arbitrator's decision final?
An arbitration award is intended to be final and binding, similar to a court order, though narrow grounds to challenge an award may exist depending on how the arbitration agreement was written. It isn't meant to be revisited the way ongoing parenting coordination is.
Do I need a lawyer to use a parenting coordinator or an arbitrator?
You aren't required to have one, but independent legal advice is strongly recommended for both — particularly before agreeing to arbitration, where informed consent is part of what makes the resulting award enforceable.
Can we switch from parenting coordination to arbitration later?
Some agreements are drafted to allow exactly that, sending an issue to arbitration if the parenting coordinator can't resolve it. Whether that option exists for you depends entirely on how your parenting coordination agreement was drafted.
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