- - The supplier's name (or trading name) as it appears on the invoice - The supplier's GST/HST registration number - The date of the invoice or receipt - The total amount paid or payable…
- The supplier's GST/HST registration number is one of the details the CRA checks most closely, because it confirms the supplier was actually entitled to charge HST in the first place.
- The CRA's documentary requirements are not identical for every purchase — smaller transactions generally require less detailed information than larger ones.
An input tax credit that looks perfectly legitimate can still be denied on review if the paperwork behind it doesn't meet the CRA's requirements. The CRA is specific about what information has to appear on an invoice or receipt before it will accept an ITC claim — and "I definitely paid it" isn't, on its own, good enough.
This is one of the most common, and most preventable, reasons Ontario businesses lose input tax credits they were otherwise entitled to. The fix is almost entirely about habits: what you ask suppliers for, and what you keep.
Here's what the documentation requirements generally look for.
What the CRA Generally Wants to See
- The supplier's name (or trading name) as it appears on the invoice
- The supplier's GST/HST registration number
- The date of the invoice or receipt
- The total amount paid or payable
- The amount of HST charged, either shown separately or clearly stated as included
- A description of the goods or services sufficient to show they relate to your commercial activity
Why the Registration Number Matters So Much
The supplier's GST/HST registration number is one of the details the CRA checks most closely, because it confirms the supplier was actually entitled to charge HST in the first place. An invoice missing this number, or that appears to be from an unregistered supplier, can put the whole credit at risk even if the underlying purchase was entirely legitimate.
Requirements Can Scale With the Purchase Amount
The CRA's documentary requirements are not identical for every purchase — smaller transactions generally require less detailed information than larger ones. Exactly where those lines fall changes from time to time, so rather than relying on a fixed dollar figure, treat every invoice as if it needs to carry full supplier and tax details, and verify the current thresholds with your accountant or the CRA directly if a specific transaction is borderline.
Good Habits That Prevent Problems
- [ ] Ask suppliers for a proper invoice, not just a payment confirmation, at the time of purchase
- [ ] Check that the HST amount and the supplier's registration number both appear before you file the receipt away
- [ ] Keep digital or paper copies organized by reporting period, not just by expense type
- [ ] Follow up immediately if a receipt is missing required information — it's far easier to fix before the return is filed than after a CRA review begins
- [ ] Retain records for the full period the CRA expects, not just until your return is filed
Digital Payments and E-Transfers Don't Replace an Invoice
Paying a supplier by e-transfer, credit card, or online payment platform is increasingly common, but the payment confirmation itself is rarely enough on its own. These confirmations typically show that money moved and to whom, but not the supplier's registration number, a description of what was purchased, or a clear breakdown of the HST charged. Ask the supplier for a proper invoice or receipt alongside the payment, and keep both together in your records rather than relying on the payment platform's history as your only proof.
What Happens If Documentation Is Missing
If the CRA reviews a return and finds an ITC claim isn't supported by adequate documentation, it can deny that credit, increasing the net tax you owe, sometimes with interest. A pattern of poor documentation across many claims can also prompt a broader, more time-consuming review of your filings overall.
Frequently asked questions
Can I use a bank or credit card statement instead of a supplier invoice?
Generally no, not on its own. A statement shows that money moved, but it typically doesn't include the supplier details, tax breakdown, and description the CRA looks for on a proper invoice.
What if my supplier refuses to give me a proper invoice?
Ask again in writing, and consider whether you want to keep doing business with a supplier who won't provide basic documentation — it puts your input tax credits, and potentially your broader compliance, at risk.
Do I need paper originals, or are digital copies acceptable?
Digital copies are generally acceptable as long as they're legible and retained for the full period the CRA expects — check current CRA guidance on electronic recordkeeping for the specifics.
How long do I need to keep this documentation?
Ontario businesses are generally expected to retain supporting records for a set number of years after the relevant return, not just until the return is filed — confirm the current retention period rather than assuming a shorter one applies.
Does it matter if my invoices are stored in accounting software rather than as separate files?
Generally no, as long as the software retains the actual invoice images or complete data and you can produce them if asked. The format matters less than being able to reliably retrieve complete, legible records on request.
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