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Family Mediation for Parenting Disputes in Ontario: How It Works

Thinking of mediation before court? Learn how Ontario family mediation works, how safety screening is done, and what kind of agreement you can end up with.

Family Law5 min readTSLBy the Treadstone Law Team · OntarioUpdated October 28, 2026
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Key takeaways
  • Ontario family mediation starts with separate intake, a signed agreement to mediate, and then sessions; the mediator does not decide or give legal advice.
  • Court-connected mediators screen for safety at intake and throughout, and mediation may not be safe or effective where there is family violence and ongoing safety concerns.
  • For a mediated agreement to be legally binding, each person should get advice from a different lawyer before signing.
  • A court must include a parenting plan in an order unless it is not in the child's best interests.

If you and the other parent disagree about schedules, decisions or holidays, going straight to court is not your only option. Many parents prefer to try mediation first because it lets the two of you shape the arrangement yourselves instead of having a judge do it.

This article explains how family mediation works in Ontario, how safety is screened, what you can end up with, and when it may not be the right fit. It is general information, not advice on your situation.

What family mediation is, and where you can find it

Mediation is a process where a neutral person helps you and the other parent talk through the issues and look for an agreement. The mediator records any agreement in writing but does not decide the outcome or give legal advice.

Ontario's family justice services include free on-site courthouse mediation on the day of court, and low-cost off-site mediation on a sliding fee scale. As an example of the sliding scale, a person with an income under $60,000 might pay $5 to $105 per hour. You can also hire a private mediator, and the cost and approach will vary.

Court-connected family mediators need 60 hours of family mediation training and 21 hours of intimate partner violence education or training.

How the process usually unfolds

Ontario's description of family mediation follows a set order of steps.

Mediation is closed by default unless both parties agree it is open. Read the agreement to mediate carefully, since that is where information sharing and fees are set out.

Safety screening and when mediation may not suit you

Court-connected mediators screen for safety at intake and throughout the mediation. That matters because mediation may not be safe or effective where there has been family violence and ongoing safety concerns.

If that describes your situation, tell the mediator at intake. There are alternatives to sitting in the same room. Shuttle mediation, where the mediator speaks to each party separately, and phone or video mediation are options. Ontario family justice services also include Family Court Support Workers for victims of domestic violence.

Whether mediation is appropriate is a judgment call that depends on your facts. A lawyer can help you think it through before you commit.

Mediation and other ways to resolve a dispute

Mediation is one of several family dispute resolution options. The table below compares some of them.

OptionHow it works
MediationA neutral person helps you reach your own agreement and does not decide for you.
Shuttle or video mediationThe mediator speaks with each party separately, or sessions happen by phone or video.
Collaborative lawThe parties agree not to bring court applications during the process.
Parenting coordinationA child-focused process for disputes arising after an agreement or order about parenting.
Family arbitrationA decision-maker decides; you must each get independent legal advice before starting.

Parenting coordination is not a licensed profession in Ontario, and a coordinator's decisions are only binding if the process meets Ontario's family arbitration requirements. Ask about this before you sign up to any process.

What you can end up with after mediation

A parenting plan can come out of any family dispute resolution process, and parents can ask the court to include their agreement in a court order called a consent order, which is simpler when both parties agree. Ontario describes a parenting plan as something that can set out when each parent spends time with the children and who makes major decisions.

Informal plans can be hard to enforce, while you can ask the court to enforce a parenting arrangement in a separation agreement. To make a mediated agreement legally binding, each person should get advice from a different lawyer before signing.

Even with an agreement, the court has the final say on the children's interests. If parties submit a parenting plan, the court must include it in the parenting order unless it is not in the child's best interests, in which case the court may modify it first.

What to do next

If cost is a concern, the Law Society Referral Service can connect you with a family lawyer for an initial consultation of up to 30 minutes, and limited-scope services and Legal Aid Ontario may also help.

Frequently asked questions

Do I need a lawyer to go to mediation?

Whether you need a lawyer for mediation itself depends on your situation, so it is worth confirming with a lawyer. To make a mediated agreement legally binding, each person should get advice from a different lawyer before signing.

Is what I say in mediation confidential?

How confidential your discussions are depends on the process and the agreement you sign, so it is worth confirming with a lawyer. The agreement to mediate sets out how information is shared, so read it closely.

Can the mediator decide for us if we cannot agree?

No. The mediator records any agreement in writing but does not decide or give legal advice. If you want someone to decide, arbitration is a different process with its own legal advice requirements.

What if the other parent does not follow our agreement?

An informal plan can be hard to enforce, but you can ask the court to enforce a parenting arrangement in a separation agreement. Failing to follow an order without good reason can bring a fine or jail.

Sources

Links go to official government, court and regulator pages. The law changes — confirm you are reading the current version.

This article is general information, not legal advice. Reading it does not create a lawyer-client relationship. Ontario laws, tax rates, and government programs change, and how the law applies depends on your specific facts. For advice about your situation, speak with a licensed Ontario lawyer. Treadstone Law is licensed by the Law Society of Ontario — reach us at 1-844-900-1070 or start a file online.

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