What can I do if my broker stops responding to me during the process?

Start with a clear, written request for an update, and give a reasonable but specific deadline for a response, rather than letting silence continue indefinitely. If that doesn't work, go above the individual broker to their brokerage firm directly — your listing agreement is typically with the firm, not just the person you've been dealing with, and the firm has an interest in making sure your file is actually being worked, not left unattended.

If the firm doesn't resolve it either, look at your listing agreement's termination provisions. A broker who has genuinely stopped communicating or working your file is arguably failing to perform under the agreement, which can support ending the relationship, potentially without the commission or tail-period consequences that might otherwise apply to an ordinary termination. Document your attempts to reach them, including dates and what you asked for, since that record matters if you do end up disputing commission or exiting the agreement. A Treadstone business lawyer can review your agreement and help you take the right next step if the firm itself isn't resolving the problem.