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Family

What is a Justice Access Centre in BC and how can it help with family problems?

TSL Written by the Treadstone Law Team· Updated November 1, 2026

This answer covers the law of British Columbia.

A Justice Access Centre offers services and referrals for family law problems, including mediation with a Family Justice Counsellor if you are eligible. They are available in person or virtually. Think of one as a place to get information and a sensible next step, not a place where a judge decides your case.

If your issue is not one a counsellor is trained to mediate, you may be referred to a private mediator. Family Justice Centre services are free and include mediation with a Family Justice Counsellor, facilitated child support negotiation, legal information and referrals, referral to BC Family Maintenance Agency, and Parenting After Separation. Staff may ask about income because some referrals depend on financial need.

The two overlap. Family mediation at a Justice Access Centre is done by a Family Justice Counsellor, the same kind of counsellor who provides Family Justice Centre services. Locations can change, so rather than relying on a list, you can call the virtual services line at 1-844-747-3963 to ask about services. Before you go, it helps to write down your main questions and gather any existing agreements or court orders, so the conversation can focus on what matters most to you.

Key takeaways

  • Justice Access Centres offer services and referrals for family law problems, in person or virtually.
  • Mediation with a Family Justice Counsellor is available at a Justice Access Centre if you are eligible.
  • If a counsellor is not trained to mediate your issue, you may be referred to a private mediator.
  • Family Justice Centre services are free, and virtual services are available at 1-844-747-3963.
This is general information, not legal advice. It doesn’t create a lawyer–client relationship, and the rules can change. For advice on your situation, a Treadstone family lawyer can help.

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Sources

Links go to official government, court and regulator pages. The law changes — confirm you are reading the current version.

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